Managed legal intake for law firms
Every DUI call answered.Every intake attorney-ready.
When someone is arrested at 11 PM, the family calls the first firm that answers. VoxLead runs your new-client intake around the clock: details taken, urgent matters sent to your on-call attorney, consultations booked.
- Answers every call
- Urgent matters flagged
- Calls reviewed every week
Supported practice areas & intake playbooks
Every missed call is a caller who already called the firm down the street.
When people call a firm after a crash, an arrest or a missed court date, they don't wait. If the line goes to voicemail, many call the next firm on the list.
Voicemail Abandonment
82%Callers hang up within 8 seconds and call the next law firm.
After-Hours Leakage
64%Front desk misses 4–9 high-value intake inquiries a day.
Speed to Response
< 5mCallers facing urgent legal matters retain the first firm that answers.
CAPABILITIES
Everything your front desk wishes it had time to do.
A complete AI intake receptionist built for law firms.
Calm, human-sounding intake
A worried parent at midnight gets a calm voice, clear questions and a clear next step, never legal advice.
Around-the-clock inbound coverage
Arrests happen at night and on weekends. Every call is answered, so the first firm to call back is yours.
Intake that an attorney can use
Who called, who was arrested, the charge, the county and jail, custody status, court date and co-defendants.
Urgent matters reach an attorney
Someone in custody or a court date in the next day goes straight to your on-call attorney by text and email.
Clio, HubSpot and your calendar
Intakes land in Clio or HubSpot, and consultations go on Google Calendar or Cal.com.
Run and reviewed by VoxLead
We set up your intake playbook, review calls every week and fix anything that went wrong.
HOW IT WORKS
We build, launch, and run your intake system.
From your first intake playbook to live after-hours coverage, VoxLead handles the setup for you.
We map your firm's exact intake rules.
We learn how your firm currently handles new calls, practice areas, office hours, urgent matters, and consultation flow.
austinpremierdefense.com
Criminal Defense & DUI/DWI Practice • Austin, TX
We build your firm-approved playbook.
We configure your approved intake questions, conflict-check names, urgency rules, caller FAQs, and escalation logic.
screening_playbook.v2
Strict Legal Guardrails & Conflict Screen
We connect your line & escalation tree.
We connect or route your phone line, configure after-hours/overflow handling, booking or callback flow, and attorney escalation.
telephony_routing.sip
Carrier Inbound Forwarding & Attorney Alert
"URGENT INTAKE: Son detained in Travis County Jail on DUI charge. Court tomorrow at 8:00 AM. Caller: Maria Lopez (555-0142). Call recording & audio ready in portal."
We connect Clio, HubSpot, and calendars.
We connect your calendar/CRM if needed, test calls end-to-end, verify intake delivery, alerts, booking, and fallback behavior.
crm_calendar_sync.clio
Clio Grow • HubSpot • Google Calendar Sync
#2026-0814
Daniel Lopez • DUI Defense
Tomorrow @ 8:00 AM
Synced to Sarah Jenkins Cal
We monitor, review, and optimize every week.
VoxLead goes live. We monitor call quality, review failed/edge-case calls, adjust the intake flow, and keep the system working with your firm.
weekly_ops_review.log
Weekly Performance & Quality Assurance Audit
100%
Calls Answered
38
Retainers Delivered
99.4%
Playbook QA
SUPPORTED NICHES
Built for high-intent legal intake.
Specialized intake playbooks with dedicated screening questions, conflict checks, and urgency rules.
Criminal Defense
DUI/DWI, arrests, warrants, urgent after-hours calls
Captures detention facility, charges, custody status, court dates, and co-defendants for conflict checks. Alerts your on-call attorney immediately.
Personal Injury
Car accidents, truck accidents, injury leads
Screens accident date and location, hospitalization status, ongoing care, insurance providers, and police reports before booking.
Family Law
Divorce, custody, protective orders
Identifies children involved, existing court orders, urgent safety situations, and opposing party names to clear conflicts.
Immigration Law
Consultation intake, case qualification, document questions
Captures visa or citizenship matter, ICE detention status, 9-digit A-number, and upcoming immigration court hearings with confidentiality.
• Why businesses switch
Same 11:42 PM call. Two very different endings.
Most new customers call when your front desk can’t pick up. Watch what happens to that call today, and with VoxLead.
Without VoxLead
Front desk line
11:42 PM
A caller reaches out after an arrest or crash
The office closed hours ago.
11:43 PM
It goes to voicemail
“Please leave a message after the tone.”
11:44 PM
They call the next law firm on Google
The competitor answers. The family retains them.
9:15 AM
Your firm calls back next morning
Too late. They already signed with another attorney.
Result
Waiting for the call…
With VoxLead
VoxLead answers
11:42 PM
Answered on the first ring
“Thanks for calling. I'm the firm's intake assistant.”
11:43 PM
Intake details gathered
Charges, custody, county, and conflict names.
11:44 PM
Urgent matters alerted to on-call attorney
Immediate SMS and email notification sent.
11:45 PM
Consultation booked & synced
Straight into Clio, HubSpot, or Google Calendar.
Result
Waiting for the call…
MANAGED SERVICE PRICING
One transparent service. Built around your firm.
VoxLead is not software you configure yourself. We build, test, and run your firm's intake every day.
Managed Intake
+ $500 one-time implementation (first 14 days live included)
- 24/7, after-hours or overflow intake coverage
- Custom intake playbook approved by your attorneys
- Urgent matters sent to on-call attorney by SMS & email
- Consultation booking synced to Clio, HubSpot or Google Calendar
- Every intake stored in your private dashboard
- Month to month. Cancel anytime with zero lock-in
Implementation
Paid once before setup starts. Monthly service only begins once you go live.
- Intake discovery with our solutions team
- Your firm intake playbook written and verified
- Phone routing: after-hours, overflow or dedicated line
- Urgent escalation rules and alert contacts setup
- Case management and calendar integrations connected
- End-to-end live test calls before launching
Everything you need to know about deploying VoxLead.
Clear answers on calendar sync, caller privacy, custom practice-area lists, and handoffs to attorneys.
Have a specific question about your case management software or phone system?
Our solutions engineers can review your existing phone setup, attorney calendars, and custom booking logic.
Let's build your firm's intake system.
Tell us how your firm handles new-client calls today. We'll recommend the intake, routing and escalation setup that fits your workflow.
We reply to every request by email
Let's talk
Ready to stop losing new clients to voicemail?
We build, test and run your firm's intake, so every new-client call is answered, urgent matters reach an attorney and consultations get booked.